Refunds will be provided to Customer in same manner as item was purchased (credit card use will be credited to original card). Customer must contact Microsoft Store Sales and Support at 1-87 with order number and any other information requested by the Store Sales representative. Customer eligible for price adjustment only if 1) Customer purchases eligible item during the Offer Period, (2) the price of the item is reduced during the Offer Period, and 3) Customer requests a price adjustment while the item’s price is currently reduced and in-stock for purchase. Excludes certified refurbished devices, Surface for Business devices, and all digital services and products. **Offer valid from 12AM PT November 1, 2021 to 11:59PM PT through Janu(“Offer Period”) on qualifying purchases of select physical goods made at Microsoft Store in the United States (including Puerto Rico) and Canada during the Offer Period. Other exclusions and limitations may apply. Microsoft reserves the right to modify or discontinue offers at any time.
For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Please see the Microsoft Terms of Sale for more information. The Microsoft Store standard return policy applies to extended holiday returns.
Not available for purchases made by any business, commercial, or reseller customers. Items can be returned by contacting online Customer Service by chat or phone at 1-87. *Available with eligible purchases made at Microsoft Store in the United States (including Puerto Rico) and Canada from October 1, 2021 through Decempurchases can be returned through January 31, 2022.
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